Sprezie Frequently Asked Questions

What is the level of security? 

We have several government contracts and maintain the highest online security possible. We continually update and test our security to ensure confidentially. 

Is there an age limit? 

No, we let anyone join. However, we require parental approval for participants under 18.

What Languages is Sprezie Aftercare offered in? 

Currently Sprezie Aftercare is only available in English.   If you are interested in using Sprezie Aftercare in another language, please call (833) 877-3943. 

Does Spreezie offer refunds? 

We bill in one month increments and if Sprezie is not providing the value you desire, we will refund the remaining prepaid monthly increments.

Are there any “in-app” purchases?

No. Sprezie is not an app. And therefore we do not include any “in-app” purchases.  You get everything for the same price. No hidden fees. Our goal is to give you the best support possible without having to pay extra. 

Do you sell my data? 

NEVER! Absolutely never! 

Will any academic studies be conducted on the data you gather? 

We work with researchers to improve Sprezie and document results.  However, all data is ‘sanitized’ (meaning all identifying personal information is removed) before researchers are allowed to view the data.

You mention several independent studies in your advertising. Where can I find these studies? 

The initial Sprezie development was done with a non-profit named RealVictory.  RealVictory  and was called ‘The RealVictory Phone Coach’.  RealVictory worked with the State of Utah, the University of Utah, and Brigham Young University to research how the Sprezie Aftercare technology impacted criminal offenders attempting to turn from crime.  Brigham Young University has published three studies in the International Journal of Offender Therapy and Comparative Criminology.  

The first two studies found that who used The RealVictory Phone Coach were 50% less like to commit repeat criminal offences over a 12 months period of time. The third study found that when criminal offenders answered 50% or more of their RealVictory Phone Coach calls, repeat offences decreased by over 50% during a three year period of time, when compared to a statically identical control group.

The research was evaluated by an independent board of Ph.D.’s in the Utah Division of Substance Abuse and Mental Health and found to be through and valid.  As a result, the technology driving The RealVictory Phone coach (thus Sprezie Aftercare) was listed on the State of Utah Registry of Evidence Based Practices.

What laws govern our privacy? 

We are governed by state and federal privacy laws and meet the GDPR privacy requirements.  When you start your Sprezie account, you are asked to validate your phone number to give us permission to call or text you. 

Does Sprezie work on any device? 

Yes, Sprezie consists of a website where you manage your service and old fashion calls and texts.  Texts must be received by a phone capable of receiving texts. Texting rates from your phone will apply to Sprezie texts.  

Can I adjust the times and duration between contacts from Sprezie ? 

Yes, Sprezie is fully customizable to meet the needs of its participants. Calls and texts are managed on the schedule page in your online Sprezie account. 

Can I give Sprezie as a gift? 

Yes. You can pay for a subscription for another person. The receiver will need to set up their account, including choosing a goal, schedule, and their Support Team members. The person giving the gift will not have access to the participant records.

Does Sprezie offer group discounts? 

Yes, Sprezie offers discounts for groups of 10 or more.  Please contact the Sprezie sales team at (801) 489-1211 for additional information. 

Is Sprezie covered by insurance? 

We currently do not partner with any insurance providers. However, you are welcome to investigate it with your provider and we are happy to provide any information that they may require.